CANCELLATION POLICY

The time you book is exclusively for you! Here at Avarai we require at least 48 hours notice to cancel your appointment, this is in order to allow us time to fill that slot should you no longer require it. The deposit you made at the time of your booking is refundable provided 48 hours notice is given, should sufficient notice not be given we may hold your deposit. 

If you fail to turn up at your appointment or cancel within 24 hours full payment is required. 

Failure to pay in full can result in not being able to book future appointments.

Although we do understand that sometimes things are unavoidable, so in some circumstances we may see fit to transfer your deposit to a future appointment. 

LATE ARRIVALS

We fully understand that sometimes being late is outside of your control.. your appointment time is booked specifically to give you one and one time with our beauticians. Any deviation from our schedule can set us behind for the rest of  the day. We will always do our best to accommodate late arrivals. (Within 15 minutes after your appointment) by performing the most complete treatment possible in the time remaining at the full price. Unfortunately, arriving 15 minutes after the scheduled time of your appointment we do reserve the right to re-schedule your appointment will result in full charges.
As always thank you for your support and custom.